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Good to know

Your room is available from 2 p.m onwards. Please contact us telephonically if you are planning on arriving after 6 p.m.
Non-smoking rooms 
All of our rooms are non-smoking areas. It is against Italian law to smoke on the hotel premises. Thank you for your understanding.
Please free your room on your departure day by 10 a.m., so that it can be prepared for the next arrival on time. You´re very welcome to remain in the hotel for the rest of the day or relax in our wellness-center (supplementary fee € 30,00).
External guests 
It is possible to invite friends and family for dinner at the hotel. For more information, availability and prices, please contact our hotel reception. 
Access to the wellness center BelSana (sauna center, swimming pool and gym), participation at all events organized by Almhof Call, hire of any equipment, and the hire of a BMW test motorcycle is reserved only for our hotel guests. External guests are not allowed to use these services (even for a fee, as a former house guest, or when friends / associates stay at the hotel).
Weekend reservations 
Reservations for a weekend can only be made on short notice - one week in advance. 
Single occupancy in a double room 
A surcharge of 30–50%  will be charged if you book a double as a single room. Please contact our reservation desk to check availability. 
Bed and breakfast 
If you prefer to have accommodation only, with breakfast, €15,00 per person/day will be deducted from the official price list. There will be no reduction for dinners that have not been canceled on time. Also, there will be no price reduction for non-consumed meals such as breakfast or the afternoon buffet. 
Room rates 
All prices include a ¾ board (breakfast, afternoon buffet, dinner and all amenities of our hotel) per person per day.
Tourist tax
A local tax has been introduced in South Tyrol from 1st january 2014. The local tax will be collected from all lodging establishments, on a per-guest and per-overnight-stay basis. The amount is € 1,80 per person and day (starting from the 01.01.2018 the amount will be € 2,10 per person per day). Children and adolescents under 14 years of age are exempt from levy. The local tax is payable only upon departure and is charged extra.
New Year's Gala Dinner
Surcharge of €70,00 per adult and €35,00 per child up to 12 years old. The Gala dinner includes a big aperitif, gala dinner and live music with dancing party.
Your reservation is effective and binding from the moment we receive an advanced payment of €500,00 per room per week stay.( 250,00 € for a single room). 
Via bank transfer: 
Raiffeisenkasse Val Badia, Agentur St. Vigil, 
IBAN: IT 90M0801058550000305002460, SWIFT-BIC: RZSBIT21508) or with credit card on our homepage ONLINE ADVANCE PAYMENT. (we accept VISA or Mastercard).
Means of payment 
Your hotel bill can be paid in cash up to a maximum of €2.999,99 (only valid for EU citizens), VISA, Mastercard and cash card. 
Cancellation fees and supplements 
In case of late arrival or early departure the whole booked period will be charged. For appointments for beauty treatments in our wellness area that are not cancelled in time, the cancellation fee is 100% of the treatment’s price. 
For cancellations of your stay the following fees will be charged:
Cancellation 3 months prior to your arrival no fee
Cancellation between 3 and 1 month prior to your arrival: 40% of the total amount of your stay
Cancellation between 1 month and 1 week prior to your arrival: 70% of the total amount of your stay
Cancellation less than 7 days prior to your arrival: 90% of the total amount of your stay. 
Travel cancellation insurance 
There can always happen something shortly before starting a trip. With our trip cancellation insurance you are financially protected. In case your holiday has to start later, has to be interrupted earlier than originally planned, or you cannot start your trip at all,  cancellation fees can be taken over. In order that you have no unnecessary fees, we recommend to buy the HOGAST trip cancellation insurance, so that those costs will be taken over by HOGAST travel insurance. 



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Do you have any questions or do you need more informations about our hotel? Call us
0039 0474 501043
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Contacts I-39030 San Vigilio di Marebbe
Dolomites - South Tyrol - Italy
Phone 0039 0474 501043
Fax 0039 0474 501569

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Author: Call Oliver
Wellnesshotels Südtirol | Hotel benessere Alto Adige